1. Introduction:
This Refund Policy governs the process and criteria under which donors can request a refund of their donations made to Sree S M Charitable Trust (hereinafter referred to as “the Trust”). Our commitment to transparency and donor satisfaction is paramount, and this policy is intended to facilitate a clear understanding of our refund practices.

2. General Conditions:

Donations made to the Trust are generally non-refundable. The Trust relies on the generosity and commitment of its donors, and donations are typically utilized promptly for their designated purpose.
Refund requests must be made by the original donor or the legally recognized representative of the donor.
3. Circumstances for Refund:

Refunds will only be considered if the donation was made in error, such as in the case of duplicate transactions, incorrect donation amounts, or erroneous billing information.
In cases of fraud or unauthorized use of a donor’s payment card, refunds will be issued in accordance with applicable legal requirements.
4. Refund Request Procedure:

To request a refund, donors must contact the Trust within 15 days of the donation date.
Requests must be made in writing via email or postal mail. The request should include the donor’s full name, address, donation amount, transaction date, and the reason for requesting a refund.
Written requests should be sent to the following:
Email: [Insert Trust’s Email Address]
Postal Mail: [Insert Trust’s Postal Address]
5. Review and Processing:

All refund requests will be reviewed on a case-by-case basis. The Trust reserves the right to approve or deny refund requests at its discretion.
If a refund is approved, the amount will be credited back to the original method of payment within 30 days of the approval notice.
6. Limitations:

Refunds will not be provided for donations made more than 15 days prior.
The Trust is not responsible for any bank or credit card fees or interest associated with the refund process.
7. Amendment of Policy:

The Trust reserves the right to amend this Refund Policy at any time. Continued donation following any changes indicates acceptance of the new terms.
8. Contact Information:
For any questions or concerns regarding our Refund Policy, please contact us at [Insert Contact Information].

Conclusion:

SHREE SHIVASHANTAVEERA MAHASWAMIJI CHARITABLE

TRUST

appreciates the support of its donors and understands the importance of every contribution. This policy is designed to ensure fairness and mutual respect between the Trust and its supporters.